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Home >> Reasons for Using an Agent

Why Should You Use an Independent Agent?

If Texas Medicare health plans seem complex and confusing to you, you are not alone. Many consumers ask us why they should work with an agent instead of enrolling direct with the insurance company.

Licensed Texas insurance agents who specialize in Medicare insurance products receive special training each year to be certified to talk to you about Medicare-related insurance plans. Our job is to help you make sense of your options, and then to keep you informed about Medicare changes and/or plan changes from year to year.

The premium you pay for your plan and the benefits you receive from that plan are EXACTLY the same whether you use an independent agent or enroll direct with the insurance company.

Here are some of the benefits of using an agent like us:

  • Having an agent means you don't have to call a 1-800 number at a huge insurance company and sit on hold waiting to get your questions answered. You can just call us instead. We help you solve problems with claims or ID cards, and also just be available for general questions about Texas Medicare or your policy.
  • If you enroll direct with the insurance company, you are voluntarily giving up your right to have an agent on that policy to represent you and help you solve problems that may develop in the future.
  • We keep you informed of any pricing or benefits changes, or other issues that may affect your policy in the future
  • We assist you with service, billing and claims resolution
  • There is NO CHARGE to you for our service
  • Each year at your renewal, we can compare your renewal rates and benefits with those of other insurance companies, and let you know if any other carrier offers a similar plan for a better charge

At Consumer Benefits Group, LLP, when you call us, you will know that you can reach Danielle or David Kunkle, and speak to a real human who cares about your needs.

Our family-owned Texas agency gives our clients extra special attention, and we will earn your trust. We hope you choose to enroll in your chosen insurance through us and keep your right to have an agent support you during enrollment and afterward, for the life of your policy.

To speak directly with Danielle or David, call us at 817-249-8600.

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